Company Details / Privacy Policy

Company Details

Owner and Publisher

Vienna Convention Bureau
Wiener Tourismusverband
Vienna Tourist Board

Invalidenstrasse 6
1030 Vienna, Austria

Phone: +43-1-211 14 ext. 521-529
Fax: +43-1-211 14-599

The Vienna Tourist Board (a legal and public entity) is the tourism office of the City of Vienna.
Managing Director: Norbert Kettner


Vienna Convention Bureau 2016.
All rights reserved.

Purpose of Publication / Declaration according to section 25 para. 4 MediaLaw

Information and service for the organizers of congresses, corporate events and incentives as well as the tourism industry.

Internet contact person

Eva-Maria Hauer

Web design, concept, accessibility, web development

nextstep new media
nextstep consulting gmbh
Seilergasse 15
3430 Tulln, Austria

Disclaimer Hyperlinks

We carefully and continuously check the websites of our partners to which we link. Nevertheless, we would like to emphasize that we have no influence over the creation and content of the linked pages. If these pages, after having been checked by us, are changed without our knowledge in such a way that they present "illegal activities" according to Section 17 of the E-Commerce Law (Austrian Federal Law Supplement of December 21, 2001), we hereby explicitly distance ourselves from such changed content. This declaration is valid for all links on our website and all content of these sites with links or banners from our own website.

Note: Section 17 of the Austrian E-Commerce Law of December 21, 2001 exempts the offering website from responsibility for outside links, as long as it has no prior knowledge of the "illegal activity" on the part of the destination website. With several links on our website pointing to other websites, we cannot monitor them all the time; we therefore ask you to inform us about any "illegal activities" on pages linked from our website.

Additional information according to the E-Commerce Law

(Austrian Federal Law Supplement of December 21, 2001, section 5, parts 1 and 2)
1. Name of the service provider: Wiener Tourismusverband, Vienna Tourist Board
2. Address: Invalidenstrasse 6, 1030 Vienna, Austria
3. Electronic address:
4. Corporate identity number and court of jurisdiction: not applicable for an entity of public law
5. Board of Control: City and State of Vienna
6. Chamber membership: not applicable
7. Identification number for Value Added Tax: ATU38158907
We emphasize that the prices quoted on this websites - unless otherwise stated - are end user prices and contain value added tax and all other duties and surcharges.


If you have any helpful ideas or suggestions for improvement please contact the Vienna Convention Bureau!


Privacy Policy for


1. General

The Vienna Convention Bureau, a department ofVienna Tourist Board, processes all personal user data (in particular the name, salutation, email address, telephone and fax number, website, company name, address, country and event data) in total compliance with the conditions of the Austrian Data Protection Act.
The following points provide information about the type, scope and purpose of the elicitation, processing and usage of personal data in the scope of the website:
While the Vienna Convention Bureau stores the supplied user data with the utmost care, it cannot accept any liability for attacks made by hackers.

2. Automatic data collection

For technical reasons, the following user data transmitted to the Vienna Convention Bureau by the user's internet browser is captured:

  • browser type and version;
  • user's operating system;
  • website that refers the user to (referrer URL);
  • website visited by the user;
  • date and time of day of the visit;
  • Internet Protocol (IP) address of the user's computer.
This data is stored separately from any potentially declared user data and evaluated for statistical purposes in order to optimize the internet presence and the offers on (also see item 5 of this privacy policy).

3. Data use

The Vienna Convention Bureau uses the personal and event data provided by the user as follows:
  • Users have the possibility to subscribe to a newsletter on the website. In additional to the mandatory provision of Name, salutation, email address and company, the user can optionally also provide additional personal user data. Users who no longer wish to receive the newsletter can cancel their subscription using the cancel option shown in all newsletters. In this case, the details provided at the time of subscribing to the newsletter will be deleted.
  • On the website users also have the possibility to order promotional material, register an event, fill in an RFP or a contact form. The provision of personal user and event related data is mandatory. Users can request the cancellation of their data in whole or in part at any time.
  • On the website users have the possibility to compile a personalised Online Vienna Meeting Planners' Guide. The therefore provided personal user and event data can be cancelled in whole or in part at any time.

4. Cookies

The Vienna Convention Bureau has installed cookies on for the purpose of performing its services and to transfer information through Cookies are small text files, which the user's internet browser deposits and stores on the user's computer. This makes it possible for the Vienna Convention Bureau to recognize repeated visits to the website by the same user. The installation of cookies is required especially to create a travel plan. Travel plans are published only in an anonymous version (i.e. without stating the user name of the user who created the travel plan).
Users can prevent the installation of cookies by disabling this function in their browser software, but the Vienna Convention Bureau points out that this would prevent the user from accessing all of the functions of the website to their full extent.

5. Analysis of the website

The Vienna Convention Bureau uses Google Analytics, a web analysis service by Google Inc. (hereafter referred to as "Google"), to improve and optimize the internet presence. Google Analytics uses "cookies", which are text files that are stored on the user's computer and enable an analysis of the user's visits to the website. The information about the use of this website generated by the cookie is generally transmitted to a server used by Google in the US and stored there. The Vienna Convention Bureau has activated "_anonymizeIp()" for the website. With this extension, IP addresses are processed in an abbreviated form in order to prevent direct association with an individual. Due to the IP anonymization on this website, the IP addresses of users within the Member States of the European Union or within contracting states to the Agreement on the European Economic Area are first shortened by Google. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. The information collected through the use of Google Analytics on the website will be processed by Google as a service provider for the Vienna Convention Bureau to analyze the use of the website in order to compile reports on the website activities and to provide the Vienna Convention Bureau with additional services in connection with the use of the website and the internet. The IP address transmitted by the user's browser in connection with Google Analytics will not be associated with other data held by Google. By visiting the website, the user declares his or her agreement to use of the data collected about the user in the above-mentioned manner and for the above-mentioned purpose. Users can prevent the saving of cookies by disabling this function in their browser software, but please note that users may in this case be unable to make full use of all functions of the website. In addition, users can prevent the collection of the data generated by the cookie and associated with their use of the website (incl. their IP address), the passing of this data to Google as service provider and the processing of this data by Google by downloading and installing the browser plugin available on the following page:

6. Social plug-ins

6.1 Which social plug-ins are used?
The Vienna Convention Bureau uses social plug-ins (e.g. Share, Like buttons) from the following social networks on the website:
  •, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (henceforth referred to as "Facebook"),
  •, operated by Twitter, Inc, 795 Folsom St., Suite 600,San Francisco, CA 94107, USA (henceforth referred to as "Twitter"),
  •, operated by AddThis, Inc 1595 Spring Hill Rd, Suite 300. Vienna, VA 22182, USA (henceforth referred to as "AddThis").
These plug-ins are identified with the logo of the relevant social network.

6.2 Data transfer using social plug-ins
When a party registered with a social network and also a currently logged on user of a website accesses the website, which contains such a plug-in, the user's browser establishes a direct link with the servers of the social network using cookies which have been set by the social network. It is also possible that social networks can identify from the plug-in that a user who is logged on is on the website, without the plug-in being clicked on.
Through the integration of the plug-in, the operator of the social network receives the information that the user has accessed the relevant site of the internet presence. If the user interacts with social plug-ins, the relevant information is sent by his browser directly to the operator of the social network and stored there.

6.3 "A second click to share the page"
In order to explicitly inform users of the website about this data transfer, a second confirmation click has been introduced on the website, with this the sharing is only activated then.
Please note the Declaration of consent for the use of social plug-ins at the end of this page.
In this context, express reference is made to the data protection policies of Facebook, Twitter and AddThis.

6.4 Information

If users do not want operators of social networks to gather data about them through the website, they must log out of social networks prior to visiting the website. For this, it is necessary for the user to activate the logout/logoff function on the social network. It is not sufficient to only close the website of the social network.

7. Supplying information

Upon request, the user can receive information about the personal or event related data stored on the website. This information can also be provided electronically, if desired.
To receive this information, please contact:

Vienna Convention Bureau
Vienna Tourist Board
Invalidenstrasse 6
1030 Vienna, Austria
phone: +43-1-211 14-527
fax: +43-1-211 14-599

User agreement for

I have read the privacy policy of and, in consideration of this privacy policy, I agree to the following:
  1. I agree to have the Vienna Convention Bureau store my personal data (in particular the name, salutation, email address, telephone and fax number, website, company name, address, country and event data) as well as my IP address in the course of my registration at (for services requiring registration) in order to enable my usage of the information and services offered on
  2. I agree to have my IP address and log files (data about my use of the website) used for a statistical evaluation of the website offers. The Vienna Tourist Board uses Google Analytics for this purpose, which means that IP addresses and log files about my visit to the website will be transmitted to Google Inc. as a service provider for the purpose of analyzing the usage of the website. With the extension "_anonymizeIp()", my IP address will be anonymized, meaning it will no longer be possible to directly associate the IP address with an individual person. I acknowledge that I have the opportunity to prevent the saving of cookies by configuring a corresponding setting in my browser software, although this will prevent me from making full use of all functions of the website. I further acknowledge that I can revoke my permission to use Google Analytics and disable the processing of my data by Google Analytics by installing a browser add-on (available at
  3. I consent to my IP address and my logfiles (data about the use of the website) being sent to the relevant operator of the respective social network when using social plug-ins of Facebook, Google+ or AddThis. I acknowledge that operators of social networks gather data about me using social plug-ins through and that I can prevent this by logging off from social networks prior to visiting the website.
I acknowledge that I can cancel this agreement in whole or in part at any time by sending a letter to the Vienna Convention Bureau / Vienna Tourist Board, Invalidenstrasse 6, 1030 Vienna, Austria. I will select the procedures described above for the purpose of cancelling point 2 and point 3.
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© Vienna Convention Bureau 2016