Hygiene, Health & Safety

Through swift government action and strict regulations Vienna - and Austria in general - have been able to contain the virus considerably well and keep the number of infections rather low compared to other European countries. The travel site "European Best Destinations" has just ranked Vienna as one of few cities among the 20 safest travel destinations - generally speaking but also with regard to COVID-19. The business magazine "Forbes" has also published a list of the world's 100 safest countries in terms of Covid-19. Austria ranks sixth among the top 10.

Boarders are gradually beginning to open again. Restaurants were allowed to open again from May 15th and since May 29th hotels are also allowed to welcome leisure guests as well. As the restrictions have gradually been lifted precautions have been taken to ensure the safety of visitors and inhabitants.

General guidelines 

In order to reduce the risk of an infection people are required to:

  • Keep a distance of at least one metre to people that do not live in the same household at all times
  • Wear masks when using public transportation 
  • Frequently clean hands by using soap
  • Cover mouth and nose when coughing and/or sneezing
  • Avoid close contact with anyone showing flu-like symptoms
  • Contact the hotline 1450 if they have a fever, are coughing or have been to an at-risk area within the last 14 day

Recommendations for hotel guests

  • Keep at least 1 metre distance from other persons except for persons from the same household or fellow travellers in the same accommodation unit. 
    Please wear a mouth and nose protector in the entrance and reception area. Excluded are children up to the age of 6 years or persons who cannot be expected to wear it for health reasons. 
    If possible, make reservations in advance to reduce congestion at the reception and in the restaurant. 
    If possible, pay without contact. Preferably settle the bill by card. 
    Please follow the instructions of the staff. 
    Please refrain from shaking hands and hugs. 
    It is advisable to wash your hands several times a day with soap and water - at least 30 seconds. 
    It is advisable to avoid touching your face with uncleaned hands. 
    If you have to sneeze or cough, it is advisable to do this in the crook of your arm or in a handkerchief. 
    If there are signs of illness, please do not travel. If you have any signs during your stay, please contact your host. 
    Translated with www.DeepL.com/Translator (free version)
    Keep a distance of at least one metre from other persons except for persons from the same household or fellow travellers in the same accommodation unit. 
  • Wear a mask in the entrance and reception area. Excluded are children up to the age of 6 years or persons who cannot be expected to wear it for health reasons. 
  • If possible, make reservations in advance to reduce large crowds at the reception area and in the restaurant. 
  • If possible, pay by card and use contact-less services whenever possible. 
  • Please follow the instructions of the staff at all times. 
  • Refrain from shaking hands and hugs. 
  • It is advisable to wash your hands several times a day with soap and water for at least 30 seconds. 
  • It is advisable to avoid touching your face with unwashed hands. 
  • If you have to sneeze or cough, it is advisable to do this in the crook of your arm or in a handkerchief. 
  • If there are signs of illness, please do not travel. If you have any signs during your stay, please contact the hotel staff immediately. 

Recommendations for visiting restaurants

  • Keep a distance of at least one metre from other people outside your own visitor group  
  • Please reserve a table in advance if possible.  
  • Please pay by card and use the contact-less function whenever possible. 
  • Please follow the instructions of the staff at all times. 
  • Please refrain from shaking hands and hugs. 
  • It is advisable to wash your hands several times a day with soap and water for at least 30 seconds. 
  • It is advisable to avoid touching your face with unwashed hands. 
  • If you have to sneeze or cough, it is advisable to do this in the crook of your arm or in a handkerchief. 
  • If you have any signs of illness, please stay at home. 

Further information can be found on the website of the Ministry of Health.

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